Great job everyone!

Even though your service desk closes at 5 several service advisers were there when I arrived at 5:08 PM and Janette processed my paperwork in her usual professional manner.   She just forgot to offer me a rain check for the car wash. Arthur was great also. He greeted me at the beginning, called to […]

Hi, just wanted to let you know that I’ve been a West Coast Toyota customer since 1999. I have always been treated well starting from the lady that answers your phones right through to everyone in service & on occasion, parts.   I would like to say that I’ve had more than one occasion had […]

Kudos to David Knight, who sold me my Toyota. He arranges for my services by trading cars for a day with his wife, a co-worker. Since I live in Abbotsford this saves me a lot of time. Amazing service!   Frederick F.

West Coast Toyota went above and beyond what is expected. We had a flat tire repaired and then 7 hrs later the same tire was flat…..the manager Rick not only went through everything with us today…..they checked the tread on all tires……took the tire off and found that it had been punctured (in and out) […]

All of my family have been a West Coast Toyota buyers of cars (most recently Nov.2, 2012) and have their cars serviced at WCT. The first Toyota car was bought back in 1972. And we have Wayne in the service department to work and fix any problems that may need to be fixed. We are […]

I had a problem with the previous Saturday with BOTH my headlights burning out. I showed up unannounced on a busy rainy Saturday AM and was well looked after by Nicolas M. and mechanic Andrew (he stood in the rain to find the problem and resolve it).   It is employees like that that give […]

  I recently purchased a 2010 used Toyota from your firm. The salesman was Phil Stanyer. He was extremely helpful and very professional as well as very personal and obliging. He went out of his way to call me back two weeks later to ask if I had any problems with my car that he […]

Dear Mr. Jones,   My name is Bonnie K., and I am writing to you about an incident that occurred to me last week on September 4th.   I had purchased a brand new 2012 Sienna Van from West Coast Toyota last March.  This was our first new vehicle in a long time so we […]

Dear Diane,   Just a note to say “Thanks” for the wonderful service I experienced at West Coast. How nice to be able to go back to where I purchased my car originally. Sad to day the service isn’t quite so smart in Calgary. And they washed my car! I was sooooo impressed!   With […]