Stellar Service

To: Service Manager   I would like to take a moment and recognize the outstanding quality and service we constantly receive in your Service Department from Arthur {and many times Brad too). In a world where we are all quick to complain about bad experiences, we are usually hesitant to take the time to praise […]

I just wanted to say that I have been bringing my vehicle (a 2010 Highlander) to the service department at West Coast Toyota since I bought it almost four years ago now.  I have always been impressed by the excellent customer service offered to me by both Arthur and Brad in the service department.  During […]

We came in because the battery on my car had failed and my husband had to come and give a jump in order to get the car to the dealership. Arthur greeted us upon arrival and got the car into the garage very quickly.   He was very professional and friendly. He was able to […]

Because of the terrible weather, it was not worth washing but Arthur did indicate they would have and asked if I would like to have it vacuumed.   I gratefully accepted and that was a nice treat to have that chore taken care of. As always, from start to finish, your staff excel at customer […]