First time car shopping experience

Dear Napoleon:   I can't thank you enough for all the help you have given me in trying to find a reasonable used car for my daughter. You found reasonably priced cars with exceptionally good kilometers on them but my daughter is determined to find a small SUV and pay no more than $4000.00 cash […]

I would recommend All the Staff at West Coast to anyone I know Buying or servicing a vehicle, the friendly staff make this business the best place to go. I really trust everyone I have done business with here. I have been coming here since 2004, I believe everyone knows me by name. It's always […]

I have dealt with West Coast & Kalim for the past 15 years & have always been 100% satisfied. So I would like to let you know that if you ever need a customer spokesman or testimony from a customer for anything at all that would promote Toyota/West Coast &/or Kalim please do not hesitate […]

I certainly have made the right decision in the changes in my vehicles. I really like that Matrix. I loved that van but just too expensive for me to run.   Thanks for your help. Matrix is working great for mobile grooming, my stuff fits perfectly in the back without having to lower the seats. […]

Just a note to say how impressed I am with the service I have received at West Coast Toyota.   When I brought the car in, I was having a problem with uneven/over heating and a squealing driver side window. Brad was able to figure out that the problems were related, took appropriate steps to […]

Dear Napoleon,   I would like to thank you so much for your efforts with regards to helping me try and find an appropriate truck to suit my husbands needs and budget for his work.  We are huge fans of Toyota and we were hoping that we could end up with one for him but […]

Even though your service desk closes at 5 several service advisers were there when I arrived at 5:08 PM and Janette processed my paperwork in her usual professional manner.   She just forgot to offer me a rain check for the car wash. Arthur was great also. He greeted me at the beginning, called to […]

Hi, just wanted to let you know that I’ve been a West Coast Toyota customer since 1999. I have always been treated well starting from the lady that answers your phones right through to everyone in service & on occasion, parts.   I would like to say that I’ve had more than one occasion had […]

Kudos to David Knight, who sold me my Toyota. He arranges for my services by trading cars for a day with his wife, a co-worker. Since I live in Abbotsford this saves me a lot of time. Amazing service!   Frederick F.

West Coast Toyota went above and beyond what is expected. We had a flat tire repaired and then 7 hrs later the same tire was flat…..the manager Rick not only went through everything with us today…..they checked the tread on all tires……took the tire off and found that it had been punctured (in and out) […]

All of my family have been a West Coast Toyota buyers of cars (most recently Nov.2, 2012) and have their cars serviced at WCT. The first Toyota car was bought back in 1972. And we have Wayne in the service department to work and fix any problems that may need to be fixed. We are […]

I had a problem with the previous Saturday with BOTH my headlights burning out. I showed up unannounced on a busy rainy Saturday AM and was well looked after by Nicolas M. and mechanic Andrew (he stood in the rain to find the problem and resolve it).   It is employees like that that give […]

  I recently purchased a 2010 used Toyota from your firm. The salesman was Phil Stanyer. He was extremely helpful and very professional as well as very personal and obliging. He went out of his way to call me back two weeks later to ask if I had any problems with my car that he […]

Dear Mr. Jones,   My name is Bonnie K., and I am writing to you about an incident that occurred to me last week on September 4th.   I had purchased a brand new 2012 Sienna Van from West Coast Toyota last March.  This was our first new vehicle in a long time so we […]

Dear Diane,   Just a note to say “Thanks” for the wonderful service I experienced at West Coast. How nice to be able to go back to where I purchased my car originally. Sad to day the service isn’t quite so smart in Calgary. And they washed my car! I was sooooo impressed!   With […]